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Acceptable
Use Policy and Service Guidelines
We provide internet broadcast services to several
clients, and we have a responsibility to protect
each client and to provide the best services available.
The following guidelines were designed to ensure
these obligations are met.
Content
All services provided may be used for lawful purposes
only. Transmission, storage, or presentation of
any information, data or material in violation
of any United States Federal, State or City law
is prohibited. This includes, but is not limited
to: copyrighted material, material we judge to
be threatening or obscene, or material protected
by trade secret and other statute. The subscriber
agrees to indemnify and hold us harmless from
any claims resulting from the use of the service
which damages the subscriber or any other party.
Pornography
and sex-related merchandising is prohibited on
all our servers. This includes sites and broadcasts
that may infer sexual content, or links to adult
content elsewhere. WebcastMyWedding.net will be
the sole arbiter in determining violations of
this provision. Also prohibited are sites and
broadcasters that promote any illegal activity
or present content that may be damaging to our
servers or any other server on the Internet. Links
to such materials are also prohibited.
Examples
of unacceptable content or links which we will
not maintain:
Pirated software
Hacker programs or archives
Warez sites
Sites with adult or pornographic content
Non-Licensed MP3's or Software
We will be the sole
arbiter as to what constitutes a violation of
this provision.
Disclaimer
WebcastMyWedding.net is not responsible for any
damages caused by services provided, and
makes no warranties of any kind, expressed
or implied for services we provide. Additionally,
WebcastMyWedding.net is not responsible for
cancellations or rescheduling of any Webcast
event, and makes no warranties of any kind,
expressed
or implied for a refund due to a cancellation
or the rescheduling of an event.
Monthly
Payments
Customers who are on recurring monthly plans are
due for automatic billing from their credit card
one month after their sign up date, and every
month thereafter. If your credit card information
has changed, then you must notify us immediately
so we may change this information. If on your
bill date, your credit card is declined, or payment
is not made, you will get a notice that your account
will be suspended in 3 days. If after this notice
and 3 days has passed your account may be interrupted
temporarily and an email will be sent to the address
on file to notify you of this problem. If payment
is not arranged within 14 days, we will close
your account, and any files will be lost. All
prices are in US Dollars (USD).
Credit
Card Payments
We are happy to accept Visa, MasterCard, American
Express and Discover credit cards for payment.
We use various fraud prevention methods to protect
our merchant account, our bank, the customer
who owns the credit card being used and ourselves.
This includes tracking the IP number and ISP
of the person who is using the credit card and
verifying the card matches the Zip Code and Address
of the cardholder. If anyone attempts to obtain
service using a fraudulent or unauthorized credit
card, your maintenance account will be terminated
without warning, we will have the right to place
an 'account suspended' page on your IP, and we
will cooperate with authorities to report the
incident and the information used to obtain the
account including your domain name. We will also
bill you for all charges to us, including but
not limited to bank fees, amounts charged back,
plus 5%. We take credit card fraud very seriously.
If you have received a credit card statement
with our name on it, and did not order our services,
please email Billing@WebcastMyWedding.net
Immediately. Your credit card statement will
be billed indicating WebcastMyWedding.net, or Ariel J. Andres
& Associates as the company or billing
authority. Please note that we will be asking
for your credit card information
one time after your first billing cycled is complete.
We do this to protect you the consumer from
any unauthorized charges to your credit card.
Cancellation
If for
any reason you are not satisfied with our services,
please let us know. We build our services around
making internet broadcasting simple for the
customer and want you to be happy. If for some
reason we cannot meet your needs, you may notify
us five days prior to your next billing date.
We will then discontinue billing your account
at the end of your current billing cycle. No
refunds are issued for partial months, partial
periods of internet broadcast services already
paid for, or for one-time event services. Maintenance
Terms
Any internet broadcast package you order may
or may not include the minor editing of your
web page which includes updating links, making
minor changes to a sentence or paragraph, or
adding pre-formatted pictures. It does not include
creating new pages, or making changes that affect
a majority of the pages on the web site. If the
client or an agent other than WebcastMyWedding.net
attempts to update the client's pages, time to
repair web pages will be charged additionally,
and is not included as part of the monthly maintenance
package.
Work
authorized beyond the maximums specified above
for such services in general are Internet orientation,
education, marketing, consulting, web page design,
editing, modifying databases, art and graphics
services. CGI programming charges (if any) are
not included in this service.
For
web page maintenance, it is your sole responsibility
to make sure you give us your hosting and website
content information in order for us to make all
of the requested changes to your web page. Note
if you have a hosting account with Digifx Media,
this information will not be needed.
WebcastMyWedding.net
will always let you, the customer; know how many
estimated hours a certain project will take. WebcastMyWedding.net
will never commence any work on your web site
unless you have been notified, and you have fully
understood how many hours you are being charged
for initially. As some projects take longer and
require more than others, the amount of hours
may vary according to the project.
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